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Account Manager

The Remote Group
649 Views
1 month ago

Account Manager

2-7 Year(s)
20 - 60 Thousand p.m
NA
NA

Job Description

Key Skills

Accounts Management client management

1 candidate(s) have already applied for this Job. Apply now

Position: Account Manager

Schedule: Night Shift

Set-up: Onsite (Clark, Pampanga)



 



Responsibilities:




  • Serve as the primary point of contact for clients and establish productive relationships with key stakeholders.

  • Develop a deep understanding of clients’ needs and goals and collaborate with internal teams to deliver solutions that meet those needs.

  • Identify new business opportunities and upsell services to existing clients.

  • Prepare and deliver presentations and proposals to clients.

  • Monitor client satisfaction and proactively address any issues or concerns.

  • Analyze client data and prepare reports to demonstrate the value of our services.

  • Oversee the management of client surveys.



 



Qualifications:




  • 3+ years of experience in account management or a related field

  • Excellent communication and interpersonal skills

  • Strong analytical and problem-solving abilities

  • Ability to build and maintain strong client relationships.

  • Experience with CRM software and other sales and marketing tools

  • Knowledge of the industry and market trends (Customer Feedback (CX) Industry (Preferably)

  • Knowledge of NPS, CSAT, and others (Preferably)

Role

Manager-Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

NA

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Account Manager in Mumbai & Delhi

Mary Rose Fajard

Recruiter - The Remote Group

NA, philippines

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