Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Accounts Payable Specialist - Invoice Dispute Management - Mumbai

227 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary ₹ 63 – 70 Thousand p.m
Location Mumbai (virar, goregoan, jogeshwari)
56 candidate(s) already applied

Job Description

Accounts Payable Specialist - Invoice Dispute Management - Mumbai - US Shift - Job Code 429289


Job Code: 429289

Location: Mumbai - Work From Office

Band: BPO 3

Experience: 4-8 Years

Salary: Up to 9 LPA

Shift: US Shift - 5:00 PM IST to 3:00 AM IST - Permanent Shift


ABOUT THE ROLE:

We are hiring Accounts Payable Specialist for Invoice Dispute Management for Mumbai location. This is a Work From Office role in US Shift (5:00 PM to 3:00 AM IST). If you have 4-8 years of experience in Accounts Payable and Invoice Dispute Management, this opportunity is for you.


EDUCATION:

Minimum 15 years of regular, full-time education - 10 + 2 + 3


MUST HAVE SKILLS:

- Excellent interpersonal communication skills and ability to work with colleagues, suppliers, and customers

- Experience in Accounts Payable or Invoice Dispute Management - preferred

- Strong analytical and problem-solving skills with attention to detail

- Proficiency in ERP systems - SAP and Oracle and MS Excel

- Ability to manage multiple disputes and meet deadlines in a fast-paced environment


KEY RESPONSIBILITIES:

- Perform end-to-end Accounts Payable functions, including invoice receipt, validation and payment processing

- Support the Procure-to-Pay - P2P process from an Accounts Payable perspective using ERP systems

- Conduct three-way matching between purchase orders, invoices, and goods receipt notes - GRN

- Identify, raise, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation

- Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a timely manner

- Request, review, and validate supporting documents such as revised invoices, credit notes, and proof of delivery - POD

- Track and monitor open and aged disputes, ensuring proper documentation and closure within SLA timelines

- Maintain strong working relationships and professional rapport with stakeholders and clients to ensure smooth AP operations and timely dispute resolution

- Maintain accurate records and compliance with internal controls and SOPs

- Assist with month-end close activities, reconciliations, and reporting related to AP and invoice disputes

Key Skills

4 Skills
P2P Disputes Management Strong knowledge of Accounts Payable and P2P processes Proficiency in ERP systems (SAP and Oracle) and MS Excel

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 5+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc