Accounts Receivable (A.R.) collections Officer Mumbai
Gratitude IncAccounts Receivable (A.R.) collections Officer Mumbai
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Role Summary
Responsible for Accounts Receivable collections for US clients including collection calls, payment follow ups, aging review, dispute resolution, and recovery of outstanding invoices.
Salary upto 7.20 lacs
Key Responsibilities
Review AR aging reports and identify overdue invoices
Conduct collection calls with US based customers for outstanding payments
Send payment reminders through email and phone follow ups
Track promises to pay and update collection notes in system
Investigate billing disputes and coordinate with internal teams for resolution
Support cash application by confirming payment details and invoice references
Escalate high risk or long overdue accounts to finance or AR leadership
Mandatory Requirements
Experience in Accounts Receivable Collections with US clients
Experience in international collection calling
Strong English communication with US accent or neutral accent
Experience handling AR aging reports and overdue accounts
Immediate joiners preferred
Keyword Experience Areas (for database matching)
Accounts Receivable
AR Collections
AR Aging
Customer Payment Follow Up
International Collections
US Client Handling
Payment Recovery
Invoice Follow Up
Billing Dispute Resolution
Cash Application Support
Deduction Handling
Short Payments
Chargebacks
Customer Account Reconciliation
Skills
Strong communication and negotiation skills
Client interaction and follow up capability
Attention to detail in documentation
Basic accounting and AR process understanding
Reporting
Reports to AR Supervisor or AR Manager
Role
Customer Care Officer
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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