Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Data Processing Associate

76 Views 5 days ago
Experience 1–2 Year(s)
₹
Salary Confidential
Location Gandhinagar
20 candidate(s) already applied

Job Description




Data Processing Associate

Location: Gandhinagar
Experience: 1–2 Years
Band: BPO 1
Salary: Up to ₹7 LPA
Job Code: 431326
Project: US-Based Business Operations

Start Your Career in Data Operations with an International Project!

Are you detail-oriented, comfortable working with data, and confident using computer applications? Join our team in Gandhinagar to support a US-based business operations project, work with customer documents, and build your expertise in data processing, document verification, and operational quality.

Role Overview

We are looking for a detail-oriented Data Processing Associate to review customer requests and documents, extract relevant information, and accurately enter, validate, and submit data through designated client systems and government portals.

The ideal candidate should have good English comprehension, accurate data-entry skills, basic MS Office knowledge, and the ability to follow standard operating procedures while meeting quality, productivity, and turnaround-time targets.

Key Responsibilities

  • Review customer requests, source documents, and supporting information to understand processing requirements.

  • Extract, enter, update, validate, and submit information through approved client systems, databases, and government portals.

  • Verify data for completeness, consistency, and accuracy before completing transactions.

  • Follow standard operating procedures (SOPs), checklists, business rules, quality controls, and escalation procedures.

  • Identify missing, unclear, or inconsistent information and raise queries through the appropriate channels.

  • Meet assigned productivity, turnaround-time, quality, and service-level agreement (SLA) targets.

  • Maintain trackers and operational records using Microsoft Excel and other project tools.

  • Protect confidential customer and business information and follow data-security requirements.

  • Collaborate with team members, participate in training, and support changing workload priorities.

Required Skills and Competencies

  • Good written and verbal communication skills in English.

  • Strong reading comprehension, analytical ability, and attention to detail.

  • Accurate typing and data-entry skills.

  • Basic working knowledge of Microsoft Excel, Word, Outlook, and Teams.

  • Ability to navigate multiple web-based applications and learn new tools quickly.

  • Ability to understand and follow SOPs, process instructions, and quality standards.

  • Strong time management, problem-solving, teamwork, adaptability, and accountability.

  • Ability to handle high-volume, routine, and deadline-driven work while maintaining accuracy.

  • Willingness to work US and rotational shifts based on business requirements.

Education and Experience

  • Minimum 15 years of regular, full-time education (10+2+3).

  • Graduate in any discipline from a recognized institution.

  • 1–2 years of overall experience.

  • Experience in data processing, business process services, document review, compliance operations, or a similar role is preferred.

Work Conditions

  • Location: Gandhinagar

  • Project: US-based business operations

  • Shift: US and rotational shifts, depending on business requirements

Important Eligibility Information

  • Former TCS employees are not eligible to apply.

  • PAN and date of birth (DOB) are required for employee profile creation.

Ready to build your career in data processing and international business operations? Apply now!



Key Skills

5 Skills
Data Processing Documented MS Office Advanced Proficiency Data Entry ms excel

Role Specifications

Role
Operations Director
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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