Employee Master Data Team Lead
Gratitude IncEmployee Master Data Team Lead
Job Description
Key Skills
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Job Title : Employee Master Data Team Lead
Job Summary
We are hiring an Employee Master Data Team Lead with strong experience in employee master data management, SAP HCM, Employee Central, reconciliation, MIS reporting, and Root Cause Analysis (RCA).
The candidate will be responsible for managing and reviewing Master Data Management (MDM) transactions, ensuring data accuracy and governance, resolving discrepancies, supporting stakeholders, and driving continuous improvement initiatives.
Key Responsibilities
Perform and review Employee Master Data Management (MDM) transaction processing activities.
Handle employee master data changes in SAP HCM and Employee Central (EC).
Perform regular reconciliations and investigate and resolve data discrepancies.
Conduct Root Cause Analysis (RCA) for recurring employee master data issues.
Prepare, analyze, and publish MIS reports and dashboards.
Ensure adherence to data governance, SOX, and audit requirements.
Maintain data accuracy, quality, and process compliance.
Support internal and external stakeholders with employee master data-related queries.
Identify process gaps and support appropriate corrective actions.
Participate in continuous improvement initiatives to improve process efficiency and data quality.
Support the team in maintaining accurate and timely employee master data records.
Required Skills
Strong English communication skills, both written and verbal.
Proven Root Cause Analysis (RCA) capability – mandatory.
Hands-on experience in reconciliation and MIS reporting.
Proficiency in MS Office, particularly:
MS Excel
MS PowerPoint
MS Outlook
Hands-on experience with SAP HCM and Employee Central (EC) – mandatory.
Knowledge of Data Quality and Governance frameworks – preferred.
Strong analytical and problem-solving skills.
Ability to work effectively with stakeholders and cross-functional teams.
Educational Qualification
Graduate in any discipline.
Preferred Certification
SAP HCM / SuccessFactors certification – preferred.
Eligibility Criteria
6–10 years of relevant experience.
Mandatory hands-on experience with SAP HCM and Employee Central (EC).
Strong experience in RCA, reconciliation, and MIS reporting.
Strong English communication skills.
Good proficiency in MS Office tools.
Exposure to data quality and governance is preferred.
Graduate in any discipline.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.
Role
Employee Relations
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources
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