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GRATITUDE INC
APAC · AFRICA · U.S.A

Hiring: Trainer | Mumbai & Bangalore | Work from Office

722 Views 1 week ago
Experience 5–7 Year(s)
₹
Salary Confidential
Location Mumbai, Bangalore
127 candidate(s) already applied

Job Description



We are hiring experienced Trainers for two exciting opportunities. If you have expertise in Google Products or ServiceNow, we’d love to hear from you.

Opportunity 1: Trainer – Google Products

Salary: Up to ₹9 LPA
Employment Type: Contractual

Qualifications

* Bachelor’s degree is mandatory
* Experience delivering training on Google Products
* Google Cloud Associate Cloud Engineer Certification is mandatory
* Experience managing onboarding and technical training programs
* Strong communication, facilitation, and stakeholder management skills
* Experience using Learning Management Systems (LMS) and learning platforms
* Strong reporting and analytical skills

Key Responsibilities


* Plan and deliver technical training sessions and onboarding programs
* Coordinate training schedules, logistics, learning materials, and platform access
* Manage learner enrollment and user access on learning platforms
* Track attendance, assessments, and learner progress
* Generate training effectiveness and performance reports
* Analyze feedback and continuously improve learning programs
* Maintain and enhance technical knowledge bases and training resources

Opportunity 2: ServiceNow Trainer

Location: Bangalore
Experience: 5–8 Years
Salary: Up to ₹9 LPA

Qualifications


* Bachelor’s degree is mandatory
* 7+ years of ServiceNow experience
* ServiceNow Certification is mandatory
* Strong expertise across ServiceNow modules, including:
* ITSM
* ITOM
* HRSD
* CSM
* Experience designing and delivering technical training programs
* Excellent communication and presentation skills

Key Responsibilities


* Design and deliver ServiceNow training programs
* Develop technical learning content and training materials
* Enable associates to build expertise across ServiceNow modules
* Conduct technical workshops and knowledge transfer sessions
* Assess learner progress and provide coaching where required
* Continuously improve training content and delivery methods

Benefits

* Competitive salary package
* Career growth opportunities
* Professional learning and certification exposure
* Collaborative and inclusive work environment

How to Apply


Interested candidates should send their updated CV and specify the role they are applying for (Google Products Trainer or ServiceNow Trainer).

Please provide the following information along with your application:

* Total years of relevant training experience
* Current location
* Relevant certifications (Google Cloud Associate Cloud Engineer / ServiceNow Certification)
* Google Product or ServiceNow experience
* Current CTC
* Expected CTC
* Earliest available joining date
* PAN Number
* Date of Birth

Only shortlisted candidates will be contacted.

Key Skills

4 Skills
Google Cloud Associate Cloud Engineer Trainer Services Proven ability to plan, organize, and execute learning and development programs effectively ServiceNow experience all modules ITxm

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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