MIS & Reporting Analyst (Management Information Systems)
Job Description
Role/Skill: MIS and Reporting
Location: Gurgaon
Experience: 3-5 years
Band: BPO 3
100% WFO and night shifts applicable by default
Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills - VBA (Visual Basic)
Good understanding of OTC Lifecycle, B2B Business (Optional)
Monitor and manage the collections data from various sources.
Ensure the accuracy and completeness of data in the collections management system.
Develop and maintain databases and reports related to B2B collections.
Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts.
Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency.
Create and present reports to senior management, highlighting key metrics and trends.
Evaluate current collections processes and recommend improvements.
Implement and monitor new processes or tools to enhance collections efficiency.
Work with IT and finance teams to integrate and automate collections systems.
Assist in the development of collection strategies and policies
Ensure compliance with company policies and legal regulations regarding collections.
Maintain accurate records of collection activities and communications.
Prepare and maintain documentation for audits and regulatory reviews.
Strong analytical skills with the ability to interpret complex data
PAN and DOB are required for profile creation
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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