Gratitude Inc banner
Gratitude Inc logo

Network support engineer

Gratitude Inc
1092 Views
16 hours ago

Network support engineer

2-3 Year(s)
Pune (Pune)
Pune (Pune)

Job Description

Key Skills

CISCO Technical Support

5 candidate(s) have already applied for this Job. Apply now

Role/Skill: Network Support Engineer
Location: Hyderabad | Pune
Experience: 2–3 years
Band: BPO 1/2
Job ID: 385751

We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).

Responsibilities:
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Assist in monitoring and basic configuration checks on Cisco switches and routers
Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring
Respond to incidents and service requests as per SLA and maintain proper documentation

Location:- Hyderbad | Pune
411658


PAN and DOB are required for profile creation**

Role

IT Support

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Beatrice Kiprono

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 10 Year(s)

Product Lifecycle Management SAP Basis SAP BI

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

15 - 20 Year(s)

Assistant Vice President business development Manager Business development,

₹ 25 - ₹ 30 Thousand p.a

Mira Bhayandar, India

0 - 12 Year(s)

Inbound BPO BPO Voice Process BPO Skills

Confidential

Mumbai, India

3 - 5 Year(s)

good communication skills International BPO BPO/ITES

₹ 20 - ₹ 25 Thousand p.a

Thane, India

1 - 5 Year(s)

Call Center Inbound BPO BPO Voice Process

₹ 30 - ₹ 35 Thousand p.m

Gurugram, India

1 - 4 Year(s)

Proficient in MS Office Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

₹ 50 - ₹ 54 Thousand p.m

Hyderabad, India

4 - 8 Year(s)

BPO Skills Data Management Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must.

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

Company logo

PTP MDM Team Lead

Gratitude Inc

8 - 12 Year(s)

SAP MDM Lean Six Sigma Black Belt Procure-to-Pay (P2P) Process Knowledge.

₹ 90 - ₹ 1.2 Lacs p.m

Kolkata, India

1 - 3 Year(s)

CRM (Customer relationship Management) Strong English Communication Skills

Confidential

Hyderabad, India

Company logo

RTR Team Lead

Gratitude Inc

8 - 10 Year(s)

Data Analysis Documentation Problem Solving

₹ 91 - ₹ 1 Lacs p.m

Kolkata, India