Project Manager – Reservations
Job Description
Location: Mumbai
Experience: 8–10 Years
CTC: Up to ₹12 LPA
Job Type: Full-time
Work Mode: Onsite
Job Description
We are looking for an experienced Project Manager – Reservations to lead system migration projects, hotel onboarding, OTA integrations, and cross-functional project execution. The ideal candidate will have strong project management, stakeholder coordination, analytical, and reporting skills to ensure seamless project delivery and business growth.
Key Responsibilities
Manage end-to-end system migration projects with minimal business disruption.
Coordinate new hotel onboarding with Technology, Distribution, Sales, and Hotel Operations teams.
Oversee OTA onboarding and integration activities, ensuring timely and accurate go-live.
Track revenue performance, business KPIs, and identify trends, risks, and opportunities.
Prepare reports, dashboards, project trackers, and leadership presentations.
Collaborate with internal and external stakeholders to ensure smooth project execution.
Monitor project timelines, milestones, and dependencies while driving timely completion.
Maintain project documentation, action logs, and status reports.
Identify operational gaps and recommend process improvements.
Ensure effective communication and regular project updates to stakeholders.
Required Skills
Strong Project Management and Project Coordination
Stakeholder Management
Cross-functional Team Collaboration
System Migration & Implementation
OTA Integration and Hotel Onboarding
Revenue & Performance Analysis
Advanced MS Excel and PowerPoint
Reporting, Dashboards & MIS
Risk Management and Problem Solving
Excellent Communication Skills
Eligibility
8–10 years of relevant project management experience.
Experience in hospitality, hotel operations, OTA platforms, or distribution systems is preferred.
Strong analytical and organizational skills.
Ability to manage multiple projects simultaneously.
Excellent presentation and stakeholder management skills.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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