Job Title: Senior Playout Operator

Location: Bangalore, India
Experience: 1–5 years (as per job details; qualification section specifies a minimum of 7 years of practical broadcast playout experience)
Band: BPO 1/2/3
Job Code: 436069
Work Mode: Not specified
Shift: Rotational / As per business requirements

Job Overview

We are looking for an experienced Senior Playout Operator to join the Inetsat Playout team in Bangalore. The role involves managing broadcast playout operations, validating and loading linear TV playlists and media materials into the transmission platform, and ensuring all content is delivered accurately and on time for broadcast.

The successful candidate will act as a key point of contact for playout delivery, coordinate with internal and external broadcast teams, monitor operational performance, and ensure compliance with service-level agreements (SLAs). The position also involves supervising team activities, driving process improvements, and providing operational leadership in the Playout Manager's absence.

Key Responsibilities

• Validate TV playlists and broadcast materials to ensure accuracy and readiness for transmission.

• Identify, troubleshoot, and resolve playlist, media, and scheduling issues.

• Ensure timely loading of playlists and materials into the Inetsat transmission platform.

• Act as the primary liaison for playout delivery and coordinate with partner broadcast teams.

• Escalate missing or incorrect media materials and scheduling discrepancies.

• Maintain accurate operational logs and provide regular SLA and performance reports.

• Ensure accurate reporting and communication of operational data to senior management.

• Manage the insertion of secondary broadcast elements and configure new channels and services.

• Supervise and review the daily work of Playout Operations team members.

• Provide guidance, feedback, and direction to team members to maintain operational standards.

• Lead process improvement initiatives and measure their business value.

• Provide operational and management coverage in the Playout Manager's absence.

• Identify opportunities to improve efficiency, service quality, and operational performance.

Required Qualifications and Skills

• Practical experience in broadcast playout operations.

• Associate degree or equivalent relevant professional experience.

• Strong understanding of broadcast workflows, media formats, audio formats, and media transport methods.

• Logical problem-solving ability and strong technical aptitude.

• Experience supervising or providing direction to operational team members.

• Strong written and verbal communication skills.

• Ability to coordinate effectively with internal teams, senior management, and external stakeholders.

• Ability to prepare operational guides, reports, and formal announcements.

• Knowledge of monitoring and performance tools such as:

  • HP OpenView

  • Nagios

  • Catchpoint

  • Datadog

  • New Relic

  • AppDynamics

• Familiarity with modern technical concepts and engineering practices.

• Enthusiasm for innovation, continuous improvement, and operational excellence.

Employment Requirements

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

Ideal Candidate Profile

The ideal candidate should have strong broadcast playout knowledge, technical troubleshooting capabilities, team supervision experience, and the ability to maintain high operational standards while ensuring uninterrupted and timely media delivery.