Gratitude Inc banner
Gratitude Inc logo

Contact Center Executive (Australian Voice & Blended Process)

Gratitude Inc
2437 Views
19 hours ago

Contact Center Executive (Australian Voice & Blended Process)

0-2 Year(s)
Thane (Thane)
Thane (Thane)

Job Description

Key Skills

BPO Voice Process International BPO International voice Process Strong Communication Skills (Verbal and Written)) Blended Process

1 candidate(s) have already applied for this Job. Apply now

The Contact Center Executive will be the first point of contact for customer queries, offering expert support in an Australian voice and blended process environment.



Role Highlights:




  • Deliver outstanding support via phone, email, and chat.

  • Maintain accurate records and troubleshoot service interruptions.

  • Apply payments and assist in feature modifications.



Requirements:




  • Bachelor’s degree and up to 2 years of experience.

  • Excellent communication skills tailored to Australian voice standards.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 5 Year(s)

Customer Service Documentation ERP

₹ 60 - ₹ 75 Thousand p.m

Delhi, India

3 - 5 Year(s)

Data Analysis Reporting Process Improvement

₹ 50 - ₹ 60 Thousand p.m

Kolkata, India

Company logo

AM Digital CX

Gratitude Inc

5 - 8 Year(s)

GCP Google Cloud Platform cloud AWS/Azure/GCP GCC (General Computer Controls)

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

5 - 6 Year(s)

Stakeholder Management workday ms excel

Confidential

Bangalore, India

7 - 10 Year(s)

HR operations Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

₹ 82 - ₹ 95 Thousand p.m

Chennai, India

10 - 15 Year(s)

Performance Management Stakeholder Management people Management

Confidential

Kolkata, India

3 - 8 Year(s)

Analytical

₹ 70 - ₹ 75 Thousand p.m

Chennai, India

5 - 15 Year(s)

Chartered Accountancy Data Analysis Planning

₹ 1.1 - ₹ 1.25 Lacs p.m

Noida, India

1 - 4 Year(s)

Confident Multitasking Oracle

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

1 - 13 Year(s)

Data Analysis Product Development

₹ 50 - ₹ 100 Thousand p.m

Mumbai, India