Network Infrastructure & Operations Specialist

Job Locations: Gandhinagar (Gujarat) / Hyderabad / Kolkata

Experience: 1–5 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Job Codes: 425539 (Gandhinagar) | 431052 (Kolkata) | 431054 (Hyderabad)

Job Summary

We are looking for a skilled Network Engineer with 1–5 years of experience in networking or telecommunications. The candidate will be responsible for supporting telecom network provisioning, configuration, network infrastructure, and troubleshooting activities. The ideal candidate should have a good understanding of network technologies, telecom processes, routers, switches, and last-mile access networks.

Key Responsibilities

• Handle provisioning, configuration, and support of telecom services.

• Monitor and troubleshoot network connectivity and infrastructure issues.

• Work on last-mile access networks, network elements, routers, and switches.

• Support LAN, WAN, and WLAN network environments.

• Understand and work with telecom technologies such as FTTB, FTTN, VDSL, Copper, and GPON.

• Assist in network design, configuration, and maintenance of telecom systems, hardware, and software applications.

• Troubleshoot network devices, switching systems, cabling, and fiber-optic connectivity.

• Work with network protocols including TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, and VoIP.

• Support technologies such as ATM, MPLS, Frame Relay, and Metro Ethernet.

• Coordinate with internal teams to resolve network and provisioning-related issues.

• Maintain technical documentation and follow established telecom processes and operational procedures.

• Be flexible to work in rotational shifts, including night shifts.

Required Skills & Qualifications

Education:

• B.E. in Electronics & Communication or Information Technology.

• Diploma in Electronics & Communication.

• BCA graduates with 1–5 years of relevant networking or telecom experience.

Technical Skills:

• Basic to good understanding of networking and telecommunications.

• Knowledge of network topology, switching, routing, and network infrastructure.

• Experience with last-mile access networks and telecom network elements.

• Understanding of FTTB, FTTN, VDSL, Copper, and GPON technologies.

• Knowledge of LAN, WAN, WLAN, TCP/IP, DNS, DHCP, and other networking protocols.

• Understanding of fiber optics, structured cabling, routers, and switches.

Preferred Certifications & Platform Knowledge:

• CCNA certification or CCNA training preferred.

• Exposure to Nokia, Juniper, and Cisco platforms.

• Knowledge of Nokia 78xx/65xx platforms, firewalls, routers, and switches will be an added advantage.

Behavioral Skills:

• Good verbal and written communication skills.

• Strong analytical and troubleshooting abilities.

• Good interpersonal and coordination skills.

• Willingness to work in rotational shifts, primarily night shifts.

Important Information

• Candidates must be willing to work from the assigned location: Gandhinagar, Hyderabad, or Kolkata.

• Flexibility to work night shifts is required.

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

Suitable Candidate Profile: Candidates with 1–5 years of experience in Network Engineering, Network Operations, Telecom Support, Network Provisioning, or Telecom Infrastructure.