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GRATITUDE INC
APAC · AFRICA · U.S.A

project manager - Reservations

504 Views 1 week ago
Experience 8–10 Year(s)
₹
Salary Confidential
Location Mumbai
102 candidate(s) already applied

Job Description

Hiring: Project Manager – Reservations 

Job Title: Project Manager – Reservations
Location: Mumbai
Experience: 8–10 Years
Job Type: Full-Time

Job Overview

We are looking for an experienced Project Manager – Reservations to lead system migrations, hotel onboarding, OTA integrations, and cross-functional project execution. The ideal candidate should possess strong project management, stakeholder coordination, and analytical skills, ensuring smooth project delivery while supporting business growth and operational excellence.

Key Responsibilities

  • Manage end-to-end system migration projects with minimal business disruption.

  • Coordinate hotel onboarding activities across Technology, Distribution, Sales, and Hotel Operations teams.

  • Oversee OTA onboarding and integration, ensuring accurate configuration and timely go-live.

  • Track revenue performance and key business metrics, identifying trends, risks, and improvement opportunities.

  • Prepare reports, dashboards, trackers, and leadership presentations for business reviews.

  • Collaborate with cross-functional teams to ensure smooth project execution and timely delivery.

  • Monitor project milestones, identify potential delays, and provide regular stakeholder updates.

  • Maintain project documentation, action logs, status reports, and project trackers.

  • Drive follow-ups with internal and external stakeholders to ensure timely closure of action items.

  • Support continuous process improvement by identifying operational gaps and recommending effective solutions.

Required Skills

  • 8–10 years of experience in Project Management, Program Management, or Operations.

  • Strong project planning, execution, and stakeholder management skills.

  • Excellent cross-functional coordination and communication abilities.

  • Ability to manage multiple projects, priorities, and deadlines simultaneously.

  • Strong analytical skills with experience tracking business and revenue metrics.

  • Proficiency in MS Excel, PowerPoint, dashboards, reports, and project trackers.

  • Strong problem-solving and decision-making capabilities.

  • Experience with hotel systems, OTA platforms, hospitality operations, or distribution channels is preferred.

Eligibility

  • Experience: 8–10 years

  • Location: Mumbai

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

If you meet the above criteria and are interested in this opportunity, share your updated resume along with your PAN number and Date of Birth for profile creation.



Key Skills

6 Skills
Cross functional Problem Solving Project management Stakeholder Management Communication Skills Project coordination

Role Specifications

Role
Project Manager-Production/Manufacturing/Maintenance
Timings
Day Shift (Permanent)
Industry
Hotels / Restaurants / Airlines / Travel
Work Mode
Work from office
Functional Area
Production / Service Engineering / Manufacturing / Maintenance

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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