RTR GL Manager
Gratitude IncRTR GL Manager
Job Description
Key Skills
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Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA
Must Have Skills:
• Overall work experience of 10+ years in FnA domain
• Understanding end to end of R2R activities
• Preferred experience of handling Client escalations
• Ability to communicate with upstream and downstream partners to drive day to day operations
• Preferable experience on ERP systems ( Oracle etc.)
Good to Have
• Finance & Accounting - Record to Report -GL Domain Expert
• Excellent Communication Skills
• MS Office & Excel Skills
• Customer Management Skills
• Presentation Skills
Job Responsibility
• 100% WFO (work from office)
• Willing to work in night and rotational shifts.
• AR experience required
• Customer service skills
• Well-organized and proactive
• Ability to communicate effectively, both verbally and orally
• Good listening skill
• Ability to work independently
• Tracking budget expenses
• Attention to detail
• Maintains healthy vendor relationships
• PC proficiency
• Data entry skills
• General math skills
Ex TCS Employees can't apply
PAN and DOB are required for profile creation
Role
Manager -Customer Service
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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