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GRATITUDE INC
APAC · AFRICA · U.S.A

Support (F&A) – Manager

6 Views 3 hours ago
Experience 12–20 Year(s)
₹
Salary ₹ 1.2 – 1.4 Lacs p.m
Location Gurugram
1 candidate(s) already applied

Job Description


Job Title: Support (Finance & Accounts) – Manager
Job Code: 431445
Location: Gurgaon
Experience: 12–20 Years
Salary: Up to ₹17 LPA
Band: BPO 5
Industry: Banking / Financial Services / Business Process Management

Job Overview

We are looking for an experienced Finance & Accounts Manager to oversee end-to-end financial operations, manage multiple F&A towers, ensure regulatory compliance, and drive process improvements. The ideal candidate should have strong leadership, stakeholder management, analytical, and financial management skills, along with extensive team-handling experience.

Key Responsibilities

  • Manage all Finance & Accounts towers, including Procure-to-Pay (PTP), Order-to-Cash (OTC), and Record-to-Report (RTR), along with Payroll, Project Costing, and Treasury.

  • Oversee month-end and quarter-end closing activities, book closure, reconciliations, financial analysis, and fixed asset accounting.

  • Ensure compliance with SOX, corporate governance standards, accounting policies, and internal controls.

  • Coordinate statutory, internal, tax, and transfer pricing audits, regulatory reporting, and external auditor requirements.

  • Monitor SLAs, KPIs, exceptions, and process performance to ensure timely and accurate service delivery.

  • Manage global stakeholder relationships, resolve escalations, and support queries and ad hoc reporting requirements.

  • Lead, mentor, and develop teams through performance reviews, one-on-one discussions, training, and team meetings.

  • Drive transformation initiatives, process improvement, and operational efficiency.

  • Conduct governance meetings and periodic business reviews with clients and stakeholders.

  • Ensure regular updates to books of accounts and timely closure of audit observations.

  • Support business continuity planning (BCP), knowledge transfer, and transition activities.

Required Skills

  • 12–20 years of experience in core Finance & Accounts.

  • At least 10 years of team-handling and people-management experience.

  • Strong knowledge of PTP, OTC, RTR, Payroll, Treasury, and Project Costing.

  • Excellent analytical, decision-making, and problem-solving skills.

  • Strong stakeholder management and escalation-handling abilities.

  • Experience in SLA/KPI management and performance management.

  • Knowledge of audits, financial reporting, SOX compliance, and corporate governance.

  • Exposure to multiple ERP systems.

  • Excellent written and spoken English communication skills.

  • Strong understanding of process improvement and transformation initiatives.

  • Ability to manage global stakeholders and work under tight deadlines.

Education and Certifications

  • Graduate or postgraduate degree in Finance, Accounting, Commerce, or a related field.

  • CA, CPA, or CWA qualification is desirable.

  • Six Sigma Green Belt certification is an advantage.

Eligibility Criteria

  • Experience: 12–20 years in Finance & Accounts.

  • Location: Gurgaon.

  • Salary: Up to ₹17 LPA.

  • Important: Former TCS employees are not eligible to apply.

  • PAN and date of birth are required for candidate profile creation. Share these details only through the authorized recruitment channel.

Preferred Candidate Profile

A results-oriented finance leader with extensive experience in managing large teams, global financial operations, audits, compliance, client relationships, and continuous process improvement.



Key Skills

11 Skills
Accounts Management ERP Stakeholder Management Auditing Tools Team Management SOX Compliance Finance Management Procure-to-Pay (P2P) Process Knowledge. SLA / KPI Management –10 years of progressive experience in Record-to-Report, General Ledger, or Financial Accounting functions OTC & PTP Supply Chain Processes

Role Specifications

Role
Audit Manager
Timings
Flexible (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Mallikarjun Biradar
Recruiter - Gratitude Inc
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