Team Leader | International Sales/Retention/Collections
Gratitude IncTeam Leader | International Sales/Retention/Collections
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
About the Role
We are hiring an experienced Team Leader to lead and drive performance in an International Sales, Retention, or Collections process. The role involves managing a team, handling customer escalations, coaching advisors, and ensuring operational and performance targets are consistently achieved.
Qualifications
Minimum SSC (10th Pass) or higher
3+ years of Team Leader experience in International Sales, Retention, or Collections
Strong communication, leadership, and people management skills
Experience handling escalation calls and resolving complex customer issues
Proven track record of achieving performance targets and earning incentives
Benefits
Salary up to ₹8.5 LPA
5-day work week
2 weekly offs
Virtual interview process
Opportunity to lead high-performing international teams
Eligibility
Only candidates with relevant International Team Leader experience in Sales, Retention, or Collections will be considered.
Must be willing to work U.S. Night Shift.
Employment verification is mandatory for all previous employers.
Candidates must provide Offer Letter, Payslips, and Bank Statement for every organization listed in their employment history.
Apply Now
If your profile reflects the non-negotiable qualifications, send your updated CV for review.
Please include the following details:
Highest Educational Attainment
Years of Team Leader Experience (International Sales/Retention/Collections)
Current Team Size Managed
Experience Handling Escalations (Yes/No)
Current/Last CTC
Expected CTC
Notice Period
Current Location
Willingness to work U.S. Night Shift
Availability of employment documents (Offer Letter, Payslips, and Bank Statements for all previous employers)
Role
Account Manager
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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