URGENT! L&D Learning Content Analyst

Gratitude Inc

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14 hours ago

URGENT! L&D Learning Content Analyst

3-5 Year(s)

60 - 75 Thousand p.m

Bangalore

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Job Description

Key Skills

Learning Experience Platform (LXP) troubleshoot LXP and learner issues

9 candidate(s) have already applied for this Job. Apply now

Role: Learning Content Analyst

Experience level: 3-5 years

Band: BPO 2/3
Work Type: Full-time; Flexible supporting 24/7 operations, including regular alignment to US shift

schedules and readiness to work night shifts as required.

Job Requirements*

• Strong understanding of Learning Experience Platform (LXP) and digital learning platforms

• Ability to troubleshoot LXP and learner issues.

• Skills in analyzing learner usage data and performance metrics

• Attention to detail to ensure data accuracy and reliable reporting

• Ability to collaborate effectively with stakeholder to support tech enabled learning design

• Ensure content adheres to accessibility standards, providing equitable access for all users.

Key Responsibilities*

• Manage the administration of the Degreed platform, including user management, and system configuration.

• Work closely with internal stakeholders to understand learning needs and objectives.

• Develop and curate learning paths and content libraries to support employee development goals.

• Monitor and analyze learning data and metrics to measure the effectiveness of learning initiatives.

• Assist in developing standardized learning processes, procedures, and templates.

• Collaborate with business partners on expected business outcomes.

Domain

• 3+ years of experience in learning and development, human resources, or a related field.

• Demonstrated experience in administering and optimizing learning management systems (LMS), with specific experience using Degreed preferred.

• Proven track record of designing and curating engaging learning content and pathways to support employee development.

• Strong project management skills, with experience managing the implementation and ongoing administration of learning platforms.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and provide user support.

• Experience in providing training and support to users of learning platforms or software applications.

• Ability to analyze learning data and metrics to measure the effectiveness of learning initiatives and make data-driven recommendations for improvement.

• Commitment to continuous learning and staying updated on industry trends and best practices in learning and development technology.

Soft Skills

• Strong analytical and problem-solving skills with a proactive approach to troubleshooting and resolving issues.

• Excellent Communication, Collaboration, Analytical Thinking, Creativity

Education Requirements

• Bachelor’s degree in Education, Human Resources, or related field.

Certifications

Good to have CPTD

**Ex TCS Employees can't apply**

**PAN and DOB are required for profile creation**

Role

Content Moderator

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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