Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Position: Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Bahasa Melayu, English
Job Description:
-Proficiency in English Communication(Speak, Read, Write)
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products - Proficiency in English Communication( Speak, Read, Write
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-No client's Rider/Driver Account
Training Period : 1 month
Basic Salary (RM)
Bahasa Melayu + English: 1,900.00
English speaker: 2,100
Key Performance Indicator (KPI)- 400
Night Shift Allowance- 300
Overtime: If required
Working days: 6
Shuttle service provided: Yes
Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 3 Year(s)
5 - 7 Thousand p.m
Putrajaya, Malaysia
Customer Service Executive (Multiple Projects)
Gratitude Inc0 - 1 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Specialist-Native Taiwanese Penang
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
Customer Service (Mandarin + English) DOJ 26th Aug
Gratitude Inc2 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Customer Success Specialist(Cantonese and Mandarin)
Gratitude Inc1 - 2 Year(s)
2 - 4 Thousand p.m
Pulau Pinang, Malaysia
Customer Service Advisor - Gaming(Native Vietnamese)
Gratitude Inc2 - 4 Year(s)
3 - 4 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Representative - Mandarin Speaker
Gratitude Inc1 - 3 Year(s)
60 - 90 Thousand p.m
Bombuflat, Malaysia
Hiring For Distribution Planning in Selangor
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
10 - 50 Thousand p.m
Selangor, Malaysia
Customer Service Advisor.
Gratitude Inc0 - 1 Year(s)
2 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Content Moderator- Bahasa Malay
Teleperformance0 - 1 Year(s)
2 - 4 Thousand p.m
Pulau Pinang, Malaysia