Customer Service (Native Taiwanese)

Gratitude Inc

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2 months ago

Customer Service (Native Taiwanese)

1-3 Year(s)

5 - 6 Thousand p.m

Pulau Pinang (Georgetown)

Job Description

Key Skills

Customer Service Taiwanese

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Start Date : Immediate Joiners

Job Highlights

Working Abroad in a Multi-Cultural and International Company

Young, energetic, and supportive team!

Attractive Salary and Incentives

Job Title: Customer Success Specialist (Native Taiwanese)

Location: George Town, Penang

Shift: 5 working days (rotational shift)

Bachelor’s Degree or at least a diploma or equivalent in any discipline.

Minimum 6months to 1 year experience in call centre

Fluent in Mandarin and English Language proficiency (reading, writing, speaking and aural comprehension)

Ability to handle queries and objections in a professional manner.

Being passionate about communication and interacting with people is key to success in this role.

Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.

Customer Service orientation.

Minimum typing speed of 40 wpm with a 90% accuracy score.

Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Freshers or Experienced Taiwanese resources

With good English, Level B2

Salary ranges from MYR 5.5k–7k with a 600 housing allowance.

Flight ticket + 1 week hotel stay

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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