Customer Service (Native Taiwanese)
Gratitude IncCustomer Service (Native Taiwanese)
Job Description
Key Skills
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Start Date : Immediate Joiners
Job Highlights
Working Abroad in a Multi-Cultural and International Company
Young, energetic, and supportive team!
Attractive Salary and Incentives
Job Title: Customer Success Specialist (Native Taiwanese)
Location: George Town, Penang
Shift: 5 working days (rotational shift)
Bachelor’s Degree or at least a diploma or equivalent in any discipline.
Minimum 6months to 1 year experience in call centre
Fluent in Mandarin and English Language proficiency (reading, writing, speaking and aural comprehension)
Ability to handle queries and objections in a professional manner.
Being passionate about communication and interacting with people is key to success in this role.
Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
Customer Service orientation.
Minimum typing speed of 40 wpm with a 90% accuracy score.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Freshers or Experienced Taiwanese resources
With good English, Level B2
Salary ranges from MYR 5.5k–7k with a 600 housing allowance.
Flight ticket + 1 week hotel stay
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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