Customer Service Specialist-Korean Language
Gratitude IncCustomer Service Specialist-Korean Language
Job Description
Key Skills
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Role: Customer Service Specialist- Korean (Native/Non-Native)
Location - Penang
Salary Upto 9000 MYR (plus allowance)
Role Description
This is a full-time on-site role for a Customer Service Specialist (Korean Language) located in Georgetown. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service and experience on a daily basis.
Qualifications/Requirements
1. Diploma/Degree Accepted.
2. Phone Etiquette and Customer Experience skills
3. Fluency in Korean language (non-native Koreans are welcome to apply)
4. Excellent communication and interpersonal skills
5. Problem-solving abilities and patience
6. Previous experience in a customer service role is an advantage
7. Ability to multitask and work in a fast-paced environment
Interview Process:
Screening>> Initial Interview>> Validation>> Assessment test and Role Play>> Final Interview>> Onboarding.
NOTE: For Candidates out of Malaysia, relocation packages will be covered by the company, as long as you have a valid passport of a minimum of 3 years validity.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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