Customer Specialist (Mandarin+English)
Gratitude IncCustomer Specialist (Mandarin+English)
Job Description
Key Skills
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A Top BPO Company in Malaysia is hiring the below position:
Job Title: Customer Success Specialist- Mandarin + English
• Location: One Precinct, Bayan Baru Pulau Pinang
• Shift: 5 working days (Rotational Shift)
• Salary Range: MYR 2700 – MYR 3200
• Languages: English and Mandarin
Requirements
• Must be able to speak, read and write in English, and Mandarin
• Minimum of 6 months’ work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following
disciplines: English with Communication, English for Professionals,
Mass Communication, or any related field.
• Call centre experience is not a ‘must’ but would be a distinct advantage.
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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