Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Service in Mumbai & Delhi

Customer Service

Gratitude Inc
816 Views
1 month ago

Customer Service

1-15 Year(s)
NA
NA

Job Description

Key Skills

Customer Service Japanese language Mandarin Cantonese Thai Korean Language

123 candidate(s) have already applied for this Job. Apply now

Job Scope:




  • Should have customer Service experience

  • Review Product related moderation from seller and creator to ensure they are within the guidelines

  • Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.

  • Review contents within agreed latency SLA and standards of quality

  • Label Videos, Store Content and Text contents as per policy guidelines.

  • Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.

  • Ensure adherence is met on all basic product related training and clear the exams

  • Read, review, respond, and document user reports, reviews, and support tickets

  • Perform reviews and research to provide excellent policy support

  • Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.



Requirements:




  • Preferable 6 months of related working experience

  • Fluency in English and Bahasa languages

  • We have hiring for all other languages as well

  • Flexible for shifting schedule and changes along with it



. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply



We have hiring in Cyberjaya at Selangor in Kuala lumpur



You can also Whatsapp us at +601123062671 for more Details

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service in Mumbai & Delhi

Akhil Ahluwalia

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 15 Year(s)

Customer Service Japanese language Mandarin

5 - 12 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language Mandarin Cantonese

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

Confidential

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

2 - 3 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language Mandarin Cantonese

20 - 40 Thousand p.m

Kedah, Malaysia

1 - 15 Year(s)

Japanese language

20 - 40 Thousand p.m

Kedah, Malaysia

1 - 15 Year(s)

Japanese language Mandarin Cantonese

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Indonesian

Confidential

Pulau Pinang, Malaysia

1 - 15 Year(s)

Japanese language Mandarin Cantonese

20 - 40 Thousand p.m

Kedah, Malaysia