Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Service Executive - Cantonese in Mumbai & Delhi

Customer Service Executive - Cantonese

Gratitude Inc
1776 Views
2 months ago

Customer Service Executive - Cantonese

1-3 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur (Kuala Lumpur)
Kuala Lumpur (Kuala Lumpur)

Job Description

Key Skills

Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support

Be the first to apply for this job. Apply now

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Mandarin, Cantonese and English



Job Description:

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products

Exceeding customer expectations in terms of customer service and accurate information.

Working in a team to achieve the required KPI elements and SLA.



Proficiency in English Communication (Speak, Read, Write)



Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.



Exceeding customer expectations in terms of customer service and accurate information.

Working in a team to achieve the required KPI elements and SLA.



Training Period : 1 month 





Basic Salary (RM) 

Traditional Mandarin and English: 3,000

Mandarin, Cantonese and English: 2,100

Key Performance Indicator (KPI): 400

Night Shift Allowance: 300

Overtime: If required

Working days: 6

Shuttle service provided: Yes

Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift: 24 Hours

(Compulsory working on Public Holidays and Weekends) 

Interview mode: walk-in

Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service Executive - Cantonese in Mumbai & Delhi

Kenneth Okongo

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 15 Year(s)

Japanese language

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

2 - 15 Year(s)

Customer Service Digital Marketing Mandarin

6 - 12 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language

20 - 40 Thousand p.m

Kedah, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

20 - 40 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Japanese language Mandarin Cantonese

20 - 40 Thousand p.m

Kelantan, Malaysia

0 - 2 Year(s)

Vietnamese

3 - 4 Thousand p.m

Kuala Lumpur, Malaysia

1 - 2 Year(s)

Sales Technical support Mandarin

20 - 25 Thousand p.m

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

Confidential

Kuala Lumpur, Malaysia