Mandarin Interpreter- Work from Home (Night Shift)

Teleperformance

3564 Views

4 months ago

Mandarin Interpreter- Work from Home (Night Shift)

0-1 Year(s)

4 - 5 Thousand p.m

Kuala Lumpur (Bukit Bintang)
(Base Location for WFH)

Job Description

Key Skills

Language Translation Mandarin chat Chat Process inbound and outbound process Customer Service Agent Mandarin or Cantonese Voice Support Have experience at least 2 years in inbound calls exclusive to Mandarin customers

7 candidate(s) have already applied for this Job. Apply now

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).

Responsibilities

Bridge language gaps between two or more individuals/parties by through language interpretation over the phone/on video

Log interactions in our company system

Participate in team meetings and strategize on team performance improvement

Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Your Qualifications:

Be a fun individual who genuinely wants to help people!

Fluent in written and spoken English

Fluent in written and spoken Mandarin

Coachable, learner mindset, ability to take feedback and proactively apply it to improve results

Willing to work a flexible schedule (rotational shift, and/or weekends, and/or night shift)

#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

Role

Mandarin Language Expert

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

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