Customer Service Executive ( Mandarin + English)
Gratitude IncCustomer Service Executive ( Mandarin + English)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Customer Service Executive ( Mandarin + English) E- Hailing Taiwan
Work shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)
Working days: 6
Shuttle service provided: Yes
Salary: 3,000 MYR Basic + 1,000 MYR Allowance
Qualifications:
-18 years old, completed with SPM, UEC, and IGCSE certificates.
-Language Proficiency: Can speak traditional Mandarin & English
Location: Johor Bahru
Job Description:
-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy
Interview Mode: Walk in (Virtual interview is acceptable for Outstation candidates) and
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Automation Developer (.NET)
Gratitude Inc3 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Welding Technician (MIG)
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Norwegian-speaking Customer Service Rep – Travel Industry. Barcelona
Startek BPO Sdn Bhd4 - 8 Year(s)
Confidential
Johor, Malaysia
Full Stack Developer - Java & Angular
Gratitude Inc2 - 4 Year(s)
RM 5 - RM 6 Thousand p.m
Kuala Lumpur, Malaysia
Welding Technician (MIG)
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Automation Developer (.NET)
Gratitude Inc3 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
1 - 3 Year(s)
RM 1 - RM 3.2 Thousand p.m
Kuala Lumpur, Malaysia
3 - 4 Year(s)
RM 3 - RM 9 Thousand p.m
Selangor, Malaysia
1 - 5 Year(s)
Confidential
Johor, Malaysia
Healthcare Interpretation Support
Gratitude Inc1 - 2 Year(s)
RM 4 - RM 45 Thousand p.m
Kuala Lumpur, Malaysia