Customer Success Specialist (Mandarin Speaking) Teleperformance
Gratitude IncCustomer Success Specialist (Mandarin Speaking) Teleperformance
Job Description
Key Skills
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As a Mandarin-speaking Customer Success Specialist, your mission is to create exceptional customer experiences. You will be at the forefront of ensuring all customer interactions are handled with professionalism, timeliness, and a personalized touch across various communication channels. Your deep product, brand, and industry knowledge will empower you to address customer queries, ultimately turning them into brand promoters. Meeting set targets and maintaining open channels of knowledge exchange with both clients and the management team are integral aspects of this role. Above all, you will go the extra mile to truly engage with consumers and enhance their relationship with the brand.
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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