Clinical Voice Specialist - PHRN Role
EXL ServiceClinical Voice Specialist - PHRN Role
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Apply now for the Clinical Voice Specialist role, assisting with healthcare services via voice.
Responsibilities:
Provide voice support for healthcare inquiries.
Assist with insurance and healthcare claims.
Maintain accurate records of all client interactions.
Qualifications:
PRC Licensed Nurse.
Minimum 1-year clinical experience.
Experience in healthcare services is a plus.
Work Setup:
Initial 4-6 weeks onsite training, followed by WFH.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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