Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Accounts Payable Lead (BPO – Retail)

454 Views 3 weeks ago
Experience 2–25 Year(s)
₱
Salary ₱ 60 – 70K p.m
Location Cebu Central Visayas
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Job Description


Accounts Payable Lead (BPO – Retail)


Location: Central Bloc 2, Cebu IT Park, Cebu City


Work Setup: 100% Onsite


Shift: Night Shift


Salary: Up to ₱64,000 package


Start Date: ASAP


Project: Market


Vertical: Retail


Job Summary


We are looking for an experienced Accounts Payable Lead to oversee end-to-end Accounts Payable operations in a BPO/Shared Services environment. The ideal candidate has strong leadership experience, expertise in Vendor Master Data (VMD), and the ability to manage offshore teams while ensuring service excellence and process efficiency for client stakeholders.


Key Responsibilities



  • Lead and manage daily Accounts Payable operations, ensuring accuracy and timely processing of invoices and payments.

  • Supervise, coach, and develop a high-performing AP team.

  • Oversee Vendor Master Data (VMD) management, ensuring data accuracy and compliance.

  • Monitor team performance, productivity, and service level agreements (SLAs).

  • Collaborate with clients and internal stakeholders to resolve escalations and improve service delivery.

  • Support operational transitions, process stabilization, and transformation initiatives.

  • Ensure compliance with company policies, internal controls, and financial procedures.

  • Prepare operational reports and provide insights for continuous process improvement.


Qualifications



  • Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or a related field.

  • 6–10 years of Accounts Payable experience.

  • At least 2–3 years of people management experience.

  • Strong experience in Vendor Master Data Management (VMD).

  • Experience working in a BPO, Shared Services, or Global Business Services environment.

  • Experience managing offshore, remote, or geographically distributed teams.

  • Proven ability to work closely with customers and client stakeholders.

  • Experience in operational transitions, service stabilization, or process transformation is an advantage.


Why Join Us?



  • Competitive salary package of up to ₱64,000

  • Opportunity to lead a high-impact AP team in a global retail project.

  • Work with international clients in a dynamic BPO environment.

  • Immediate hiring with an ASAP start date.


Recruitment Process



  1. Initial HR Interview

  2. Operations Interview (MS Teams)

  3. Final Operations Interview (MS Teams)


Key Skills

1 Skills
BPO Skills

Role Specifications

Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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