Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Accounts Receivable Specialist – Voice

52 Views 3 days ago
Experience 1–2 Year(s)
₱
Salary ₱ 15 – 20.61K p.m
Location Manila, Cebu Central Visayas
15 candidate(s) already applied

Job Description

Accounts Receivable Specialist – Voice












Location:






IT Park, Cebu City, Philippines













Work Setup:






100% Onsite













Shift:






Australian Time Zone (5:00 AM or 6:00 AM start)













Salary Package:






PHP 20,610 (Negotiable based on experience and skills)













Experience:






1–2 years of relevant experience













Start Date:






November 6, 2026













Openings:






4













Vertical:






Logistics – Australian Account







Job Description







We are hiring Accounts Receivable Specialists for a logistics account. The ideal candidate will handle customer communication, order tracking, query resolution, and shop order monitoring while providing excellent customer service.







Key Responsibilities







  • Communicate with customers and resolve account-related queries.







  • Track orders and monitor shop orders.







  • Provide timely and effective customer service.







  • Support Accounts Receivable, procurement, and logistics-related activities.







Qualifications







  • College graduate of any course; Accounting or Business Management preferred.







  • At least 1–2 years of relevant BPO or non-BPO experience.







  • BPO candidates must have voice account experience; non-BPO candidates may have voice or non-voice experience.







  • Hands-on experience with ERP or SAP applications.







  • Proficient in Microsoft Excel.







  • Strong verbal communication skills, with English proficiency close to Standard American English.







  • Experience in Accounts Receivable, procurement, logistics, or freight forwarding is preferred.







  • Willing to work 100% onsite in IT Park, Cebu City, on an Australian time-zone schedule.







Recruitment Process







  1. Initial Interview







  2. SVAR







  3. L2 Interview – MS Teams







  4. L3 Interview – MS Teams







Candidate Pre-Screening Questionnaire







Interested candidates are requested to complete the questionnaire below:










Questionnaire Link:






 https://myglit.com/lateral/cref/eaf8189771






Please provide accurate details regarding your relevant experience, ERP/SAP knowledge, salary expectations, and availability to start.





Key Skills

9 Skills
Logistics Microsoft Excel procurement Accounts Receivable Strong Communication Skills (Verbal and Written)) Strong English Communication Skills BPO or non BPO industry Logistics/Freight Forwarding ERP or SAP Applications

Role Specifications

Role
Accounts Receivable
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Abhishek Kumar
Recruiter - Gratitude Inc
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