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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Technical Writer/Hybrid in all sites

34 Views 1 day ago
Experience 3–5 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila (Taguig)
9 candidate(s) already applied

Job Description

*Job title:* Technical Writer

*Work setup:* Hybrid, all locations (Multisite - Taguig/Cebu/Clark Pampanga/ Davao City)

*Work schedule:* Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)

*Salary budget:* PHP 52,000 to 73,000 package

*Start date:* ASAP

*Headcount:* 1


*Qualifications:*


*Required:*

- Bachelor’s degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.

- 3-5 years of experience in IT Technical Writing.

- Knowledge of API documentation tools.

- Knowledgeable of IT software being used for technical writing.


*Desired:*

- Experience in the US healthcare industry.

- Experience documenting SaaS or cloud-based products.

- Familiarity with Agile/Scrum methodologies.

- Understanding of UX writing principles.

- Experience with knowledge management systems.


*Certifications are a plus:*

- Certified Professional Technical Communicator (CPTC), ICAgile Certified Professional (ICP).


*Recruitment Process:*

- Validation

- Zwayam profile creation

- HR Interview

- Hiring Manager Interview

- Onboarding

Key Skills

3 Skills
US Healthcare IT Technical Writing IT Software

Role Specifications

Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Perpetua Enekweizu
Recruiter - Gratitude Inc
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