Analytics Advisory Senior Analyst
Gratitude IncAnalytics Advisory Senior Analyst
Job Description
Key Skills
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- Collaborate with the development team for all deliverables regarding the tool
- Perform maintenance-related tasks to ensure continuous and peak tool performance
- Manage and address issues or feature requests related to the tool
- Execute and complete UI modifications to improve user experience
- Engage in fundamental research to fulfill new solution requirements
- Adhere to the testing and quality assurance checks before implementation
- Apply best practices in all stages of the development process
- Configure and publish basic yet essential charts to clearly visualize and identify insights for the users
JOB QUALIFICATIONS
- Bachelor’s degree in IT (Information Technology), Computer Science, or any related field
- At least 3 years of relevant work experience
- Intermediate to advanced level of skill for SQL, HTML development, Javascript, and/or Appscript
- Any relevant application development experience
- Strong quantitative and problem solving skills
- Excellent communication and interpersonal skills
- Plus but not required, any relevant experience with data visualization
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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