BANKING/CUSTOMER SERVICE/VOICE

JOB OPENING! JOB OPENING!

BANKING / CUSTOMER SERVICE – VOICE ACCOUNT

Are you passionate about helping customers and building a career in the banking and financial services industry? Here's an opportunity to join a dynamic customer service team!

POSITION: Customer Service Representative (Banking – Voice Process)

JOB RESPONSIBILITIES

Handle inbound and outbound customer calls professionally.

Assist customers with banking inquiries and account-related concerns.

Provide information about banking products and services.

Resolve customer complaints and transaction-related issues.

Maintain accurate customer records and follow banking procedures.

Deliver excellent customer experiences through effective communication.

QUALIFICATIONS

- Good verbal and written English communication skills.

- Strong listening and problem-solving abilities.

- Basic computer knowledge.

- Ability to work in a fast-paced environment.

- Customer service experience is an advantage.

- Fresh graduates and qualified applicants are welcome to apply (subject to account requirements).

- Must have up to 6months of BPO experience 

N/B: This is not for ex employee of CNX

IDEAL CANDIDATE

Friendly and customer-oriented.

Patient and attentive to details.

Confident in handling phone conversations.

Willing to work on shifting schedules.

WHAT WE OFFER

- Competitive salary package.

- Performance-based incentives.

- Training and career development.

- Professional working environment.

- Opportunity for career growth.

INTERESTED APPLICANTS?

Don't miss this opportunity to build your career in the banking and customer service industry!

Send your updated CV or message us directly for more information.

APPLY NOW! LIMITED OPPORTUNITIES AVAILABLE!