Bilingual CSR - Spanish + English - Cognizant Taguig

Bilingual CSR - Spanish + English - Cognizant Taguig

Company: Cognizant

Location: Giga Tower, Taguig - Onsite (WFO)

Industry: BPO / Customer Service / Spanish Bilingual

Setup: Onsite - Full-Time - Night Shift

Salary: Competitive Package

About the Role:

Cognizant is hiring Spanish Speaking Customer Service Representatives for our Giga Tower Taguig onsite team. Open to non-native Spanish speakers with BPO-TSR experience.

Responsibilities:

- Handle customer inquiries and concerns in Spanish and English

- Provide excellent customer service to Spanish-speaking customers

- Resolve customer concerns efficiently and accurately

- Meet quality, productivity, and performance targets

Qualifications:

- Minimum 2 years in college with no back subjects

- Minimum 6 months BPO - TSR experience

- Open to non-native Spanish speakers

- Good English and Spanish communication skills - Bilingual proficiency

- Willing to work onsite in Giga Tower, Taguig on night shift

Benefits:

- Join Cognizant, a top global company and Fortune 500 leader

- Premium site location in Giga Tower, Taguig

- Use and enhance your Spanish and English language skills

- Career growth, learning, and competitive benefits

- Opportunity for non-native Spanish speakers to qualify