FINRA Licensed Customer Service Representative (Series 6/7)

Gratitude Inc

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11 hours ago

1-5 Year(s)

₱ 70 - ₱ 80K p.m

Manila (Taguig)

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Job Description

Key Skills

Customer Service Problem-Solving Skills FINRA Licensed Series 6 or 7 Excellent communication skills - written and verbal

3 candidate(s) have already applied for this Job. Apply now

FINRA Licensed Customer Service Representative (Series 6/7)

Location: Taguig, Philippines
Work Setup: Onsite
Shift: Shifting Schedule
Salary: Up to PHP 80,000 all-in package
Start Date: October 27
Openings: 4

Job Overview

We are looking for FINRA Licensed Customer Service Representatives with an active Series 6 or Series 7 license to support customers in a financial-services environment. The ideal candidate should have excellent communication skills and be comfortable working onsite and in shifting schedules.

Key Responsibilities

Handle customer inquiries and provide accurate, professional assistance.
Support customers with account and financial-services-related concerns.
Follow established processes, compliance requirements, and service standards.
Verify customer information and maintain accurate records.
Resolve customer issues efficiently and escalate complex concerns when required.
Maintain high standards of customer service and communication.
Comply with applicable regulatory and organizational requirements.

Qualifications

Completed at least 2 years of college with no back subjects.
Must hold an active FINRA license – Series 6 or Series 7.
Excellent verbal and written communication skills.
Strong customer-service and problem-solving skills.
Willing to work onsite in Taguig.
Willing to work on a shifting schedule.
Candidates with relevant financial-services/customer-service experience are preferred.

Hiring Process

Validation (Agency Portal) → Pre-Screening Form → Talkpush Exam → Virtual/Walk-in HRI

Mandatory Questionnaire

Please complete the questionnaire using the link below:

Questionnaire Link: https://myglit.com/lateral/cref/60aa258025

Completion of the questionnaire is mandatory for consideration.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.