Bilingual Spanish Customer Service Representative
Gratitude IncBilingual Spanish Customer Service Representative
Job Description
Key Skills
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Are you fluent in Spanish and English with experience in the Banking or Financial Services industry? Join our team as a Bilingual Spanish Customer Service Representative and provide exceptional customer support for a leading financial account.
Key Responsibilities
- Deliver excellent customer support in Spanish and English via phone, chat, or email.
- Handle customer inquiries related to banking and financial services.
- Resolve customer concerns professionally while ensuring a high-quality customer experience.
- Maintain accurate customer records and comply with company policies.
Requirements
- Completed at least 2 years of college.
- 6 months–1 year of international Banking or Financial BPO experience.
- Fluent in Spanish (spoken and written) and English.
- Strong communication and customer service skills.
- Willing to work onsite in MOA, Pasay City on a night shift.
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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