Bilingual Spanish Customer Service Representative
482 Views
2 weeks ago
Experience
1–3 Year(s)
₱
Salary
Confidential
Location
Manila (Pasay City)
1 candidate(s) already applied
Job Description
Are you fluent in Spanish and English with experience in the Banking or Financial Services industry? Join our team as a Bilingual Spanish Customer Service Representative and provide exceptional customer support for a leading financial account.
Key Responsibilities
- Deliver excellent customer support in Spanish and English via phone, chat, or email.
- Handle customer inquiries related to banking and financial services.
- Resolve customer concerns professionally while ensuring a high-quality customer experience.
- Maintain accurate customer records and comply with company policies.
Requirements
- Completed at least 2 years of college.
- 6 months–1 year of international Banking or Financial BPO experience.
- Fluent in Spanish (spoken and written) and English.
- Strong communication and customer service skills.
- Willing to work onsite in MOA, Pasay City on a night shift.
Key Skills
10 Skills
Banking
Call Center
Communication
Customer Service
Problem Solving
spanish Speaking
customer support
Financial Services
Spanish Bilingual
Spanish CSR
Role Specifications
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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