Bilingual Tech Support - Dutch & French Speaker - Taguig Onsite
222 Views
1 week ago
Experience
0–12 Year(s)
₱
Salary
₱ 100 – 130K
p.m
Location
NA
2 candidate(s) already applied
Job Description
JOB TITLE: Bilingual Tech Support - Dutch & French Speaker - McKinley Taguig Onsite - Visa Sponsorship
Location: McKinley Hill, Taguig - Onsite
Work Setup: 100% Onsite - Shifting Schedule
ABOUT THE ROLE:
We are hiring a Bilingual Service Desk Analyst fluent in Dutch and French to join our team in McKinley Hill, Taguig. You will provide technical support and excellent service to our international clients.
WHAT'S IN IT FOR YOU:
Competitive salary and benefits package
Visa sponsorship support available
Clear career growth and continuous learning opportunities
Collaborative and supportive work environment
YOUR ROLE:
Provide Level 1 and Level 2 technical support to end-users
Handle incidents, service requests, and troubleshooting via phone, email, and chat
Log tickets accurately and resolve or escalate issues as needed
Ensure high customer satisfaction and meet SLA targets
Collaborate with IT teams to resolve complex technical issues
WHO WE'RE LOOKING FOR:
Fluent in Dutch and French - Speak, Read, and Write - Required
At least 2 years of experience in Technical Support / Service Desk / IT Help Desk
Strong background in technical troubleshooting
Excellent communication and customer service skills
Willing to work 100% onsite in McKinley Hill, Taguig - shifting schedule
Stable work history - not a frequent job hopper
Must NOT be a present or former employee of CGI
PRV/TRV holders preferred, but client can process working visa
Key Skills
5 Skills
BPO Voice Process
French Language
BPO Call center
good communication skills
Fluent Dutch speaker
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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