BPO Project Manager
Job Description
Key Skills
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key skills
Project Management Certifications
Risk Functions
Problem Solving
Agile
Strong Decision-Making skills
Strong Communication Skills (Verbal and Written)
Job Title: Project Manager
Work shift: Shifting schedule
Location: Manila and Cebu
Education: Relevant Under Grad/bachelor’s / Master degree or equivalent qualification with an excellent academic record
Qualifications:
• Relevant Under Grad/bachelor’s / Master degree or equivalent qualification with an excellent academic record
• Overall 6 to 8 years experience of which at least 5 years in Project Management
• Relevant Project Management certifications (PMP, Price2, CSM, Agile etc.) are added advantage
• A good understanding of the Risk functions
• Experience in managing diverse and senior stakeholders
• Experience in managing multiple projects as a BA / PM and taking it to closure
• Understanding business problems & having a positive attitude towards solving the issues
• Should have a good understanding of the Product Life cycle and various delivery methodologies.
• A track record of managing and delivering change initiatives involving people, processes, policies, and technology components
• Strong communication skills (both written and verbal), with the ability to interact confidently with senior stakeholders to achieve required outcomes
• Good decision-making skills – anticipating and planning for activities, actively prioritizing and communicating/negotiating to deliver superior results
• Strong analytical and conceptualization skills, to adopt or establish industry best practices and looking for opportunities to do things better
• Ability to communicate with a wide range of stakeholders in a clear and outcome-driven manner.
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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