Call Center Agent - Telco Account - ResultsCX Cebu City - Up to 25K

Gratitude Inc

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9 hours ago

Call Center Agent - Telco Account - ResultsCX Cebu City - Up to 25K

1-18 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

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JOB TITLE: Call Center Agent - Telco Account - ResultsCX Cebu City - Up to 25K

Location: Cebu City - Onsite

Salary: Up to PHP 25,000 Package

ABOUT THE ROLE:

Join ResultsCX Cebu for our Telecommunications Account! We are hiring Customer Service Representatives with salary up to PHP 25,000 package depending on your BPO experience. Virtual interview process available.

WHAT'S IN IT FOR YOU:

PHP 20,000 package for 6 to 23 months BPO experience

PHP 25,000 package for 24 months and up BPO experience

HMO and other benefits

Paid training from day one

Career growth opportunities

YOUR ROLE:

Handle telecommunications customer inquiries via voice channel

Provide troubleshooting and account support

Resolve customer issues efficiently and professionally

Maintain high customer satisfaction scores

Achieve KPIs and quality targets

WHO WE'RE LOOKING FOR:

At least High School Graduate (Old Curriculum) or Senior High School Graduate

Minimum 6 months BPO voice experience required

Strong communication skills in English

Willing to work onsite in Cebu City

Can work on a shifting schedule and start ASAP

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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