Call Center Associate

Requirements:
At least 6 months of call center/BPO experience
At least Senior High School graduate
Excellent verbal and written communication skills
Customer-oriented and professional
Willing to work shifting schedules, weekends, and holidays
Basic computer skills
Responsibilities:
Handle customer inquiries through phone, chat, or other channels
Provide accurate information and effective solutions
Resolve customer concerns professionally
Maintain a positive customer experience
Document customer interactions accurately