Cebu Jobs - Telco CSR - ResultsCX - Up to 25K Package

 Cebu Jobs - Telco CSR - ResultsCX - Up to 25K Package - Onsite

Company: ResultsCX - Cebu City

Location: Cebu City - Onsite (WFO)

Account: Premium Telco Voice Account

Industry: BPO / Telecommunications

Employment Type: Full-time - Onsite - Shifting Schedule

Salary: PHP 20,000 to PHP 25,000 Package + Benefits

ResultsCX Cebu City is mass hiring for Telco Voice CSRs. Earn up to PHP 25K package + HMO and benefits. Virtual and fast hiring process.

Salary Offer Based on Experience:

PHP 20,000 Package: For candidates with 6 to 23 months BPO voice experience

PHP 25,000 Package: For candidates with 24 months and above BPO voice experience

Responsibilities:

Handle telco inquiries via voice support for a premium telco brand

Provide troubleshooting, billing inquiries, and account support

Resolve customer issues efficiently, professionally, and with empathy

Maintain high CSAT, quality scores, and adhere to standard procedures

Meet and exceed KPIs and performance metrics

Qualifications:

At least high school graduate (old curriculum) or SHS graduate (new curriculum)

Minimum 6 months BPO voice experience required

Strong English communication skills

Willing to work onsite in Cebu City

Amenable to work on shifting schedule including night shift, weekends, and holidays

Can start ASAP

Benefits:

Up to PHP 25,000 monthly package based on experience

HMO coverage + government benefits + incentives

Paid training from Day 1

Clear career growth and promotion opportunities

Virtual, fast, and easy hiring process

Work with a premier customer experience provider