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GRATITUDE INC
APAC · AFRICA · U.S.A

COLLECTIONS TEAM LEADERS! READY FOR YOUR NEXT CAREER MOVE? EARN UP TO A 30% SALARY INCREASE!

2 Views 1 hour ago
Experience 2–5 Year(s)
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Salary Confidential
Location Manila
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Job Description

Have you built your experience in Banking or Financial Collections and gained exposure to managing collections teams?

Here's an opportunity to take your career further!

We're urgently looking for an experienced TEAM LEADER – UK FINANCIAL COLLECTIONS to join an established financial services operation in Quezon City.

POSITION: Team Leader – UK Financial Collections

LOCATION: Eton Centris, Quezon City

WORK SETUP: 100% Onsite

SHIFT: Shifting schedules aligned with UK time

COMPENSATION: Up to 30% salary increase from your last drawn salary + ₱2,400 allowance, depending on experience

START DATE: ASAP

WHO SHOULD APPLY?

We are specifically looking for candidates with relevant banking/financial collections experience and team-handling exposure.

QUALIFICATIONS:

Education: Bachelor's degree holders and college undergraduates are welcome.

Relevant Experience: Minimum 2 years of work experience in Collections Operations, with Team Handling Exposure.

International Collections Exposure: Experience handling UK, US, or Australian Banking/Financial Collections.

Banking & Collections Knowledge: Sound understanding of banking operations, collections processes, and collection bucket flows.

Team Management: Experience managing collections teams and monitoring team performance.

Reporting & Analytics: Familiarity with collections data, operational reports, performance tracking, and related metrics.

Banking Knowledge: Understanding of banking terminologies, collection guidelines, and applicable laws.

Communication: Excellent verbal and written communication, listening, and interpersonal skills.

Employment Stability: Candidates must demonstrate reasonable employment stability. Frequent job hopping is not preferred.


IMPORTANT: TAILOR YOUR RESUME BEFORE APPLYING!

This is a specialized leadership position. Your resume must clearly demonstrate your relevant experience.

Make sure your CV highlights these keywords and qualifications where applicable:

UK / US / Australian Banking Collections

Financial Collections Operations

Collections Team Handling / Team Leadership

Collections Bucket Flows

Banking Processes and Terminologies

Collections Reports and Data Analysis

Team Performance Management

Banking Guidelines and Compliance

Don't submit a generic CV! Clearly describe the collections processes you've handled, the teams you've managed or supported, and your relevant leadership responsibilities.

​

HOW TO APPLY:

Click the special application link attached to this post and submit your application directly.

Make sure your resume is updated and tailored to the requirements before submitting.

Qualified candidates are encouraged to apply immediately. Hiring is ASAP!

Your collections experience could be worth up to a 30% salary increase. Don't miss this opportunity!

Key Skills

6 Skills
BPO Operations collections experience Customer service skills UK Banking Industry NUMERICAL SKILLS UK FINANCIAL COLLECTIONS

Role Specifications

Role
Customer Service Executive
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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