Concentrix Clark | Customer Service Associate – Telco & Financial Accounts

Gratitude Inc

417 Views

1 week ago

Concentrix Clark | Customer Service Associate – Telco & Financial Accounts

1-18 Year(s)

₱ 15 - ₱ 25K p.m

Pampanga (Angeles City, San Fernando, Mexico, Santo Tomas, Mabalacat)

Quick Apply Apply

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Call center International BPO BPO/ITES BPO Payroll bpo BPO Finance

36 candidate(s) have already applied for this Job. Apply now

Concentrix Clark | Customer Service Associate – Telco & Financial Accounts

*Location: Clark, Pampanga, Philippines | Work Setup: Onsite

*Job Type:Full-time |

Accounts: Telco & Financial Services

*Salary & Benefits*

- Salary Range: PHP 13,000 – PHP 25,000/month depending on account and experience

- Onsite setup | HMO + Government benefits + Night shift differential

- Paid training, career growth, and account incentives

- Dynamic work environment with multiple career paths

*Job Description*

Handle inbound and outbound customer interactions for leading Telco and Financial accounts. Provide accurate solutions, excellent service, and maintain quality and KPI standards.

*Key Responsibilities*

- Handle customer inquiries via voice, email, or chat

- Resolve customer concerns and provide product/service support

- Meet quality, productivity, and attendance standards

- Work in a fast-paced, target-driven environment

*Qualifications*

- *Education:* High School Graduate / Senior High School Graduate

- *Experience:* Minimum 6 months BPO experience required

- *Skills:* Good English communication skills, customer service orientation, willing to work onsite in Clark

- *Schedule:* Open to shifting schedules, weekends, and holidays

*Accounts Available*

1. Telco Account– Assist customers with telecom products, services, and technical concerns

2. Financial Account – Support customers with banking, credit, or financial service inquiries

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 15 - ₱ 25K p.m

Pampanga, Philippines

Details