Concentrix - Non-Voice Account - Chat Support - BGC Site

Concentrix - Non-Voice Account - Chat and Email Support - Taguig Site - Up to PHP 24K

*Company:* Concentrix

*Location:* Taguig City - Onsite (WFO)

*Account Type:* Blended Non-Voice - Chat and Email Support

*Salary:* Up to PHP 24,000 Package

*Work Setup:* Full-Time, Shifting Schedule, Onsite

*Job Description:*

Concentrix Taguig is hiring for a Blended Non-Voice Account. This role is ideal for candidates with BPO experience who prefer chat and email support over voice. You will be responsible for responding to customer inquiries via chat and email, delivering quality customer engagement, and ensuring concerns are resolved with high satisfaction.

*Key Duties and Responsibilities:*

- Handle customer inquiries through chat and email channels

- Provide professional and quality customer engagement

- Resolve customer issues accurately and efficiently

- Meet quality and customer satisfaction targets

- Properly document all customer interactions

*Qualifications:*

- High School Graduate (Old Curriculum) or Senior High School Graduate

- Minimum of 1 year BPO experience required

- Strong written English communication skills

- Willing to work onsite in Taguig City

- Open to shifting schedule

- Available to start immediately

*Benefits:*

- Salary package up to PHP 24,000

- HMO and Government-mandated benefits

- Paid Training

- Career advancement opportunities with a global BPO leader