Concentrix Taguig Hiring - Chat & Email Account - Up to 24K Package
Job Description
Key Skills
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Concentrix Taguig Hiring - Chat & Email Account - Up to 24K Package - 1 Year BPO Experience*
*Company:* Concentrix
*Location:* Taguig Concentrix Taguig Hiring - Chat & Email Account - Up to 24K - Onsite (WFO)
*Account:* Customer Engagement - Blended Non-Voice (Email & Chat)
*Salary:* Up to ₱24,000 Package
*Work Setup:* Onsite - Shifting Schedule
Concentrix Taguig is hiring for our Customer Engagement - Blended Non-Voice account! If you have at least 1 year BPO experience and prefer chat & email over calls, this is for you - Earn up to ₱24K package!
*About Concentrix:*
Concentrix is a global leader in customer experience solutions and a Great Place to Work certified company! Join our Taguig site and grow your BPO career handling non-voice customer engagement accounts.
*Job Description:*
Handle customer inquiries via email and chat channels. Provide excellent customer engagement and resolve concerns professionally while maintaining high customer satisfaction scores.
*Responsibilities:*
- Handle customer inquiries via email and chat support channels
- Provide excellent customer service and engagement
- Resolve customer concerns accurately and professionally
- Maintain high customer satisfaction and quality scores
- Document interactions properly and follow standard procedures
*Qualifications:*
- At least High School Graduate (Old Curriculum) / Senior High School Graduate
- At least 1 year BPO experience required
- Good to excellent English communication skills, especially in written
- Willing to work onsite in Taguig City
- Amenable to work on shifting schedule
- Can start ASAP
*Benefits & Perks:*
- Competitive Salary up to ₱24K Package
- Comprehensive HMO Coverage + Government-mandated Benefits
- Paid Training Program from Day 1
- Career Growth Opportunities with Global BPO Leader
- Great Place to Work Certified Company
- Non-Voice / Blended Chat & Email Account!
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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