Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Concentrix Taguig Hiring - Chat & Email Account - Up to 24K Package

187 Views 3 weeks ago
Experience 1–15 Year(s)
₱
Salary ₱ 22 – 24K p.m
Location NA
Be the first to apply for this job

Job Description


Concentrix Taguig Hiring - Chat & Email Account - Up to 24K Package - 1 Year BPO Experience*


*Company:* Concentrix

*Location:* Taguig Concentrix Taguig Hiring - Chat & Email Account - Up to 24K  - Onsite (WFO)

*Account:* Customer Engagement - Blended Non-Voice (Email & Chat)

*Salary:* Up to ₱24,000 Package

*Work Setup:* Onsite - Shifting Schedule


Concentrix Taguig is hiring for our Customer Engagement - Blended Non-Voice account! If you have at least 1 year BPO experience and prefer chat & email over calls, this is for you - Earn up to ₱24K package!


*About Concentrix:*

Concentrix is a global leader in customer experience solutions and a Great Place to Work certified company! Join our Taguig site and grow your BPO career handling non-voice customer engagement accounts.


*Job Description:*

Handle customer inquiries via email and chat channels. Provide excellent customer engagement and resolve concerns professionally while maintaining high customer satisfaction scores.


*Responsibilities:*

- Handle customer inquiries via email and chat support channels

- Provide excellent customer service and engagement

- Resolve customer concerns accurately and professionally

- Maintain high customer satisfaction and quality scores

- Document interactions properly and follow standard procedures


*Qualifications:*

- At least High School Graduate (Old Curriculum) / Senior High School Graduate

- At least 1 year BPO experience required

- Good to excellent English communication skills, especially in written

- Willing to work onsite in Taguig City

- Amenable to work on shifting schedule

- Can start ASAP


*Benefits & Perks:*

- Competitive Salary up to ₱24K Package

- Comprehensive HMO Coverage + Government-mandated Benefits

- Paid Training Program from Day 1

- Career Growth Opportunities with Global BPO Leader

- Great Place to Work Certified Company

- Non-Voice / Blended Chat & Email Account!



Key Skills

7 Skills
Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc