CSR - Financial Services Account - SHS Grad Welcome with BPO Exp
247 Views
1 week ago
Experience
1–14 Year(s)
₱
Salary
₱ 25 – 26K
p.m
Location
NA
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Job Description
*CSR - Financial Services Account - SHS Grad Welcome with BPO Exp - Onsite*
We are looking for a Customer Service Representative to join our Banking and Finance account.
In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.
*Your Responsibilities:*
- Handle inbound customer inquiries about bank accounts, transactions, and financial services
- Provide step-by-step assistance and resolve issues with professionalism and empathy
- Maintain confidentiality and handle sensitive information with care
- Properly document all interactions and comply with policies
- Work with support teams to ensure customer satisfaction
*Qualifications:*
- SHS graduate or completed 2 years in college/university
- Minimum 1 year BPO experience is required
- Good to excellent English communication skills - written and verbal
- Willing to work onsite
- Amenable to Banking and Finance account
*Perks and Benefits:*
- Competitive salary package
- Career growth and development opportunities
- Collaborative and supportive work environment
Key Skills
7 Skills
Business to Business (B2B)
Call Center
BPO Voice Process
International Call Centre
B2B.
Call Centre skills
International BPO
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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