Cantonese-Speaking Customer Support Representative

*JOB TITLE: Cantonese-Speaking Customer Support Representative | Earn Up to 130K + 20K SOB*

*Work Setup:* 100% Onsite - Quezon City

*Work Schedule:* Shifting / Night Shift

*Salary:* PHP 52,212.67 to PHP 130,114.00 + PHP 20,000 Sign-On Bonus + Incentives

*Headcount:* 28 Openings

*ABOUT THE ROLE:*

We are urgently hiring 28 Cantonese Speakers to support our international customers via phone, chat, and email.

*QUALIFICATIONS:*

- Fluent in Cantonese - can speak naturally and professionally, including understanding complex conversations

- Conversational English is required (all training and systems are in English)

- No BPO experience needed - freshers are welcome to apply

- Collections or Order-to-Cash (O2C) experience is a strong advantage but not mandatory

- Must be eligible to work in the Philippines with valid work authorization

- Open to non-Filipino applicants with Temporary Resident Visa (TRV)

*WHAT YOU WILL DO:*

- Handle customer inquiries in both Cantonese and English through multiple channels

- Assist with account concerns, billing inquiries, service requests, and product information

- Deliver excellent customer experience while resolving issues efficiently

- Document interactions accurately in company tools

- Achieve targets for quality, productivity, attendance, and customer satisfaction

- Build strong customer trust and loyalty

*BENEFITS:*

- HMO and Life Insurance

- Free Parking and Company Events

- Paid Training with career growth to permanent employment

- Incentives + PHP 20,000 Sign-On Bonus

Interested? Send your resume with your Cantonese proficiency level, current location, and expected salary.