CSR- Insurance Account - WNS Iloilo City-20k SOB
Job Description
Key Skills
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Customer Service Representative - Insurance Account - WNS Iloilo City - With Signing Bonus
*Company:* WNS Global Services - Iloilo City
*Location:* Iloilo City - Onsite (Work From Office)
*Salary Package:* PHP 17,000 - 22,000 + PHP 20,000 Signing Bonus
*Employment Type:* Full-time
*Work Setup:* Onsite - Shifting Schedule
*Openings:* Multiple Vacancies
*Job Description:*
WNS Iloilo City is actively hiring Customer Service Representatives for our Insurance Account. This is an excellent opportunity for both fresh graduates and career shifters with no BPO experience. Earn a competitive package plus a PHP 20,000 Signing Bonus while building your career with one of the leading BPO companies in Iloilo.
*Key Responsibilities:*
- Handle insurance-related inquiries via voice / non-voice channels
- Provide excellent customer service and support to clients
- Resolve customer concerns accurately, professionally, and within TAT
- Maintain high standards of quality and customer satisfaction
- Document interactions and follow prescribed processes
*Qualifications:*
- At least Senior High School Graduate / Completed at least 2nd Year College / College Graduate - No BPO experience required
- Fresh graduates are encouraged to apply
- Good English communication skills
- Willing to work onsite in Iloilo City
- Willing to work on shifting / rotating schedules, weekends, and holidays
*Benefits:*
- Competitive salary: PHP 17,000 - 22,000 package
- PHP 20,000 Signing Bonus
- HMO coverage + Paid Leaves
- Government-mandated benefits (SSS, Pag-IBIG, PhilHealth)
- Paid training program
- Clear career growth and promotion path
- Stable and supportive work environment
*How to Apply:*
Click Apply Now or submit your updated resume. Shortlisted candidates will be contacted for initial screening.
Apply now and start your BPO career with WNS Iloilo - Insurance Account!
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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