CSR - Retail Account - Wipro Cebu - PHP 18K-22K

CSR - Retail Account - Wipro Cebu - PHP 18K-22K - No BPO Experience Required*

*Company:* Wipro | *Location:* Cebu City - Onsite (WFO) | *Account:* Retail Account | *Industry:* BPO / Retail / Customer Service | *Salary:* PHP 18,000 - PHP 22,000 Package

*Setup:* Onsite, Full-Time, Shifting Schedule | *Vacancies:* Multiple Vacancies - Urgent Hiring

*About the Company:*

Wipro Cebu is urgently hiring Customer Service Representatives for our Retail Account. This opportunity is open to freshers and experienced candidates with a competitive salary package up to PHP 22,000 plus benefits.

*Job Description:*

We are looking for Customer Service Representatives for our Retail Account in Cebu City. No BPO experience required - beginners are welcome to apply.

*Key Responsibilities:*

- Handle retail account inquiries via voice and provide excellent customer service

- Assist customers with product, order, and service-related concerns

- Resolve issues efficiently and ensure high customer satisfaction

- Document interactions accurately and meet performance metrics

*Qualifications:*

- At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Excellent English communication skills required

- Freshers / No BPO experience accepted - candidates with experience are also welcome

- Willing to work onsite in Cebu City

- Amenable to work on shifting schedule including night shifts, weekends, and holidays

- Available to start ASAP

*Benefits & Perks:*

- PHP 18,000 - PHP 22,000 monthly salary package

- HMO coverage + Life Insurance + Government-mandated benefits

- Paid training from Day 1

- Clear career growth and promotion opportunities with Wipro

- Stable retail account and supportive work environment