CSR voice -Accenture Alabang

Gratitude Inc

10 Views

22 hours ago

CSR voice -Accenture Alabang

1-13 Year(s)

₱ 23 - ₱ 27K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre Healthcare Insurance financial, BPO Experience

0 candidate(s) have already applied for this Job. Apply now

Job Title: Customer Service Associate

Company: Accenture

Location: Alabang, Philippines

Work Setup: Onsite

Work Schedule: Shifting Schedule

Employment Type: Full-Time

Salary: 27,000 PHP Package

Start Date: ASAP

Role Overview:

We are looking for Customer Service Associates to join Accenture Alabang for Insurance/Health and General accounts.

Open Positions:

1. Customer Service Associate - Insurance/Health Account

Qualifications:

- Education: College graduate, Associate degree graduate, or 2 years college completed

- Experience: 1 year experience in Insurance, Healthcare, or Financial accounts

- Willing to work onsite in Accenture Alabang offices

- Willing to work on shifting schedule

2. Customer Service Associate - General Account

Qualifications:

- Education: Completed 1st year of college

- Experience: At least 6 months

- Willing to work onsite in Accenture Alabang offices

Key Responsibilities:

- Handle inbound and outbound customer inquiries

- Provide excellent customer service and support

- Resolve customer issues and ensure customer satisfaction

- Meet performance metrics and quality standards

- Work collaboratively with team members

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details