Customer Care Specialist – Healthcare Account
Gratitude IncCustomer Care Specialist – Healthcare Account
Job Description
Key Skills
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Job Description
We are seeking a Customer Care Specialist to support members by handling healthcare-related inquiries, explaining available services, and providing accurate and timely resolutions while maintaining professionalism.
Qualifications
At least High School Graduate (Old Curriculum) or Senior High School Graduate
Experience in healthcare support or customer service is an advantage
Excellent English communication skills
Strong customer service and problem-solving skills
Willing to work onsite
Willing to work on shifting schedules
Benefits
Competitive salary package
Paid training
HMO and other company benefits
Career growth and advancement opportunities
If you're committed to delivering outstanding customer care, we encourage you to apply.
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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